ColdFusion instance not serving pages

i have an instance of ColdFusion that is giving me a 403 error.  the service starts properly and other instances on the same server are running and serving pages fine.  i'm using windows server 2003, iis6, and CF 8.01 multi-server. the out log for the instance has the following error, as well as other similar errors dealing with classes not loading properly. 04/29 12:17:10 error Error loading class for Filter CFMonitoringFilter: Filter is disabled. java.lang.ClassNotFoundException: coldfusion.bootstrap.BootstrapFilter   at jrunx.util.JRunURLClassLoader.findClass(JRunURLClassLoader.java:177)   at java.lang.ClassLoader.loadClass(ClassLoader.java:307)   at jrunx.util.JRunURLClassLoader.loadClass(JRunURLClassLoader.java:76)   at jrunx.util.JRunURLClassLoader.loadClass(JRunURLClassLoader.java:68)   at jrun.servlet.FilterManager.loadFilter(FilterManager.java:209)   at jrun.servlet.FilterManager.init(FilterManager.java:158)   at jrun.servlet.FilterManager.create(FilterManager.java:75)   at jrun.servlet.WebApplicationService.start(WebApplicationService.java:227)   at jrun.ea.EnterpriseApplication.start(EnterpriseApplication.java:194)   at jrun.deployment.DeployerService.initModules(DeployerService.java:708)   at jrun.deployment.DeployerService.createWatchedDeployment(DeployerService.java:243)   at jrun.deployment.DeployerService.deploy(DeployerService.java:428)   at jrun.deployment.DeployerService.checkWatchedDirectories(DeployerService.java:179)   at jrun.deployment.DeployerService.run(DeployerService.java:889)   at jrunx.scheduler.SchedulerService.invokeRunnable(SchedulerService.java:230)   at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:428)   at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66) any help is appreciated. thanks, Daria @cfGothChic

> i have an instance of ColdFusion that is giving me a 403 error.  the service starts properly and other instances on the same server > are running and serving pages fine.  i'm using windows server 2003, iis6, and CF 8.01 multi-server. I suspect it's a web server connector issue. When you set up the web server connector, did you do it for all instances or did you run the connector for each individual instance? Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ http://training.figleaf.com/ Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on GSA Schedule, and provides the highest caliber vendor-authorized instruction at our training centers, online, or onsit

> I suspect it's a web server connector issue. When you set up the web > server connector, did you do it for all instances or did you run the > connector for each individual instance? i used wsc for all instances and it worked fine when the instances were initially created.  i just tried using it to delete the connection to iis and then tried to access the admin.  no luck, i'm getting a 404 error when i try.  recreating the connection to iis didn't fix it either. any other thoughts?

> any other thoughts? Maybe a permissions issue? What user account are you using to run that CF instance? Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ http://training.figleaf.com/ Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on GSA Schedule, and provides the highest caliber vendor-authorized instruction at our training centers, online, or onsite.

>Maybe a permissions issue? What user account are you using to run that >CF instance? i'm using a local network account to run all instances.  the working instance on the server is using the same account and working fine.  all directories have been given permission for that network account.

> i'm using a local network account to run all instances.  the working instance on the server is using the same account and working > fine.  all directories have been given permission for that network account. For kicks, try changing this instance to run as SYSTEM and see if it works. Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ http://training.figleaf.com/ Fig Leaf Software is a Veteran-Owned Small Business (VOSB) on GSA Schedule, and provides the highest caliber vendor-authorized instruction at our training centers, online, or onsit

> For kicks, try changing this instance to run as SYSTEM and see if it > works. sigh, yeah, that worked.  now to track down the permissions error.  thanks for the help! Daria