Somewhat OT Making us look bad For the adobe engineers on the list

The big gotcha for me upgrading is that there is no COM on 64big windows... On 4/27/12 3:14 PM, Brook Davies wrote: > Maybe Adobe Support also had a hard time 'understanding' what you were > trying to tell them. I do some support, and if the customer doesn't provide > the right information, it can be difficult to provide a good response. I'm > not saying that's what happened, but look how easily it can happen as it did > here. > > Brook > > the list.. > > > Oops... meant 8...yes...I am so used to saying CF9, it just comes naturally > :-D.  Sorry for the confusion... > > > >> ColdFusion 9.0.x not ColdFusion 8.0.x  What you are describing was >> true for ColdFusion 8.0.x.  When ColdFusion 9.0.x was released ALL >> editions were 64bit. >> >> Read this product Matrix >> >> http://www.adobe.com/products/coldfusion-family/buying-guide.html >> >>   All ColdFusion 9 editions can run as 64-bit applications on the >> 64-bit versions of Microsoft Windows, Sun Solaris, Linux, and Mac OS. >> For detailed information about supported platforms >> >> http://www.adobe.com/products/coldfusion-standard/faq.html >> >> Wil Genovese >> Sr. Web Application Developer/ >> Systems Administrator >> CF Webtools >> www.cfwebtools.com >> >> wilgeno@trunkful.com >> www.trunkful.com >> >>   On Apr 27, 2012, at 1:59 PM, Eric Roberts wrote: >> >>> Not according to the website. It is compatable with 64 bit, but it >>> is not >>> 64 bit.  If you download a 64 bit version and enter in a standard >> password, >>> it will not accept it. >>> >>> >>> >>> >>>> ColdFusion 9/9.0.1 IS 64 bit for Standard AND Enterprise. >>>> >>>> >>>> >>>> >>>> Wil Genovese >>>> Sr. Web Application Developer/ >>>> Systems Administrator >>>> CF Webtools >>>> www.cfwebtools.com >>>> >>>> wilgeno@trunkful.com >>>> www.trunkful.com >>>> >>>> On Apr 27, 2012, at 1:54 PM, Eric Roberts wrote: >>>> >>>>> Standard doesn't have a 64 bit vesion...it is only Enterprise that >> does. >>>>> Standard is 32 bit only. >>>>> >>>>> On Fri, Apr 27, 2012 at 1:46 PM, Kris Jones >>>>> <kris.jones2@verizon.net> >>>> wrote: >>>>>> Wow. That's pretty tough. I didn't know that was required when >>>>>> installing 64-bit version of CF. >>>>>> >>>>>> -KJ >>>>>> >>>>>> >>>>>> On Fri, Apr 27, 2012 at 2:40 PM, Eric Roberts >>>>>> <owner@threeravensconsulting.com>  wrote: >>>>>>> Why doesn't support seem to know to tell a customer, when they >>>>>>> are installing CF9 standard on a 64 bit box that they need to go >>>>>>> into the >>>> IIS >>>>>>> application pool setting and enable 32 bit apps?  I am doing a >>>>>>> gig >> for >>>> a >>>>>>> client that could get CF( installed and that was all it was). >>>>>>> That >>>>>> should >>>>>>> have been a quick fix.  While i glad for the business, I just >>>>>>> think >>>> this >>>>>>> makes us as a community look bad when Adobe's support is that >>>>>> incompetent. >>>>>>> I have a stack of emails going back and forth about an inch >>>>>>> thick and >>>> not >>>>>>> one mentioned.  My client got a CF app dumped in their lap and >>>>>>> they >>>>>> didn't >>>>>>> have any CF resources.  Sorry for the rant, but since I know we >>>>>>> have >>>> some >>>>>>> Adobe folks here...I thought this would be as good as a spot as any. >>>>>> This >>>>>>> is a HUGE company that could potentially get impressed by CF and >>>> create a >>>>>>> lot of CF jobs.  I won't name them, but i can tell you that >>>>>>> probably everyone on this list has consumed their >>>>>>> products...some on a regular basis.  This is how companies get >>>>>>> turned off of products.  This could >>>>>> have >>>>>>> been a big win on Adobe's part.  Way to drop the ball.  Some >>>>>>> days I >>>> think >>>>>>> Adobe purposely tries to sabotage their own product. Adobe >> folks...feel >>>>>>> free to pass this on to the appropriate people. >>>>>>> >>>>>>> >>>>>>> back to your regularly scheduled topics... >>>>>>> >>>>>>> Eric >>>>>>> >>>>>>> >>>>>> >>>>> >>>> >>> >> > > >