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July 03, 2009

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ColdFusion 8 on SLES 10 2 - where is an updated glibc ?

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Author:
Tom Chiverton
07/01/2008 10:56 AM

I'm doing some tests before upgrading some of our servers, and I can't get 64bit CF8 to run on SLES 10.2 (which is listed as supported on the support matrix). I installed from the 64bit download (coldfusion-801-lin64.bin, md5sum checked) on adobe.com, and all I get from running 'cd /opt/coldfusion8;./coldfusion start' as root is --------------- Starting ColdFusion 8... The ColdFusion 8 server is starting up and will be available shortly. There has been an error starting ColdFusion 8, please check the logs. --------------- The logs are empty. I su'ed to the run time user (nobody) and then run the start up commands lifted from the start up script by hand: export PATH=$PATH:$CF_DIR/runtime/bin; export LD_LIBRARY_PATH=$LD_LIBRARY_PATH; cd $CF_DIR/runtime/bin; $CF_DIR/runtime/bin/coldfusion8 -jar jrun.jar -autorestart -start coldfusion and this gives the slightly more helpful 'Floating point exception'. So I use 'strace' to run '$CF_DIR/runtime/bin/coldfusion8 ...' and it's falling over real early, just after glibc is loaded. You'll note on the support matrix that SLES 10.1 requires glibc-2.5 but nothing is mentioned about 10.2 - and 10.2 only seems to come with glibc-2.4 here. Can anyone say they've got this working ? Or knows if there is an update we need to apply to SLES 10.2 (though the IT guys tell me it's up to date) ? ........ open("/lib64/libc.so.6", O_RDONLY)      = 3 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\200\322"..., 832) = 832 fstat(3, {st_mode=S_IFREG|0755, st_size=1570331, ...}) = 0 mmap(NULL, 2355560, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x2aee1933f000 madvise(0x2aee1933f000, 2355560, MADV_SEQUENTIAL|0x1) = 0 mprotect(0x2aee19475000, 1048576, PROT_NONE) = 0 mmap(0x2aee19575000, 20480, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED| MAP_DENYWRITE, 3, 0x136000) = 0x2aee19575000 mmap(0x2aee1957a000, 16744, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED| MAP_ANONYMOUS, -1, 0) = 0x2aee1957a000 close(3)                                = 0 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2aee1957f000 mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2aee19580000 arch_prctl(ARCH_SET_FS, 0x2aee1957fed0) = 0 --- SIGFPE (Floating point exception) @ 0 (0) --- +++ killed by SIGFPE +++ -- Tom Chiverton **************************************************** This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at Halliwells LLP, 3 Hardman Square, Spinningfields, Manchester, M3 3EB.  A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP.  Regulated by The Solicitors Regulation Authority. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged.  If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents.   If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 2500. For more information about Halliwells LLP visit www.halliwells.com.

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Author:
Tom Chiverton
07/02/2008 10:01 AM

> Can anyone say they've got this working ? Or knows if there is an update we > need to apply to SLES 10.2 (though the IT guys tell me it's up to date) ? I've been talking to someone I know from the beta, where this issue first cropped up, and he's suggested installing the OpenSuSE 10.2 glibc package as a workaround. I've set a check point on the virtual machine, and given it a go. It appears to be working, though obviously right now we don't know if this is what Adobe did when they say 'supported on SLES 10.2' and they've just forgotten to include it in the docs, if this config. is then not supported by Novell etc. I'll have a nice long blog article about this at some point ;-) -- Tom Chiverton **************************************************** This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at Halliwells LLP, 3 Hardman Square, Spinningfields, Manchester, M3 3EB.  A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP.  Regulated by The Solicitors Regulation Authority. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged.  If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents.   If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 2500. For more information about Halliwells LLP visit www.halliwells.com.

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Author:
James Holmes
07/02/2008 11:24 AM

I'll be watching this carefully - we've just deployed on SLES 32 bit because we were aware of this issue and we wanted to wait until it was resolved and 64 bit had more exposure in the wild. Please keep us all posted... ----- Excess quoted text cut - see Original Post for more ----- -- mxAjax / CFAjax docs and other useful articles: http://www.bifrost.com.au/blog/

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Author:
Tom Chiverton
07/03/2008 11:46 AM

> I'll be watching this carefully - we've just deployed on SLES 32 bit > because we were aware of this issue Did you report it to Adobe anywhere (contact install support, ...) ? > Please keep us all posted... Well, it's been up for two days, rebooted several times and nothing else has broken (that I can see) and CF has kept ticking. I'm load testing it sometime next week. -- Tom Chiverton **************************************************** This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at Halliwells LLP, 3 Hardman Square, Spinningfields, Manchester, M3 3EB.  A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP.  Regulated by The Solicitors Regulation Authority. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged.  If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents.   If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 2500. For more information about Halliwells LLP visit www.halliwells.com.

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Author:
James Holmes
07/03/2008 08:16 PM

Well, hypothetically, if I were in the beta I'd have seen that it was already reported and that Adobe were aware of it since then and I'd be under an NDA to prevent me from discussing it. I'd have also decided to avoid the issue by sticking with 32 bit... hypothetically. On Thu, Jul 3, 2008 at 11:44 PM, Tom Chiverton <tom.chiverton@halliwells.com> wrote: > >> I'll be watching this carefully - we've just deployed on SLES 32 bit >> because we were aware of this issue > > Did you report it to Adobe anywhere (contact install support, ...) ? -- mxAjax / CFAjax docs and other useful articles: http://www.bifrost.com.au/blog/

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Author:
Tom Chiverton
07/07/2008 11:23 AM

> Well, hypothetically, if I were in the beta I'd have seen that it was > already reported and that Adobe were aware of it since then and I'd be > under an NDA to prevent me from discussing it. Hypothetically, if I'd discovered the problem on the beta and been told it'd be fine on 'real SLES 10.x' because I was (maybe) using an older OpenSuSE, I'd have an expectation of it working out of the box. Hypothetically. -- Tom Chiverton **************************************************** This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at Halliwells LLP, 3 Hardman Square, Spinningfields, Manchester, M3 3EB.  A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP.  Regulated by The Solicitors Regulation Authority. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged.  If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents.   If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 2500. For more information about Halliwells LLP visit www.halliwells.com.


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