ColdFusion 10 upgrade from Adobe Can anyone confirm I am hosed here?

Just spent a fair bit of time getting sent from customer service, to sales, to another sales guy, to customer service and then back to sales.  All but the last said the next person would be able to handle this for me: Late March I buy a CF9 std upgr from CF8.  Get it around April 1 and off I go. So CF10 comes out and of course I am hoping to get that upgrade.  The Adobe web site says upgrading from CF9 is 749; CF8 is 899.  You'd think I'd be able to do some sort of differential to get into CF10. i.e. take what I paid and back that off the 899 price.  Not expecting a freebie. In the end I'm told no dice.  Pay another $749. Really?  There was a whole lot of uncertainty - and some "I understand. I'm sure we can do that" - on the other end of the phone. I would think if there was really no recourse this would be a powerful disincentive to buying a product late in its life cycle. -- --m@Robertson-- Janitor, The Robertson Team mysecretbase.com

do a charge back and buy it from scratch.. ----- Excess quoted text cut - see Original Post for more -----

> do a charge back and buy it from scratch.. > I thought of that.  American Express might work with me.  I spend a lot with them and they're pretty aggressive for their good customers, but I would rather not use a nuclear weapon on a valued source if I can avoid it. -- --m@Robertson-- Janitor, The Robertson Team mysecretbase.com